Design schema with integrator_id on every table. Integrators, households, authorized numbers, conversations, tickets, equipment. Admit One onboarded as a proper tenant record, not a hardcoded variable.
Guided setup at restwerks.com. Company profile, escalation contacts, notification preferences, team accounts. Target under 30 minutes from signup to live. Admit One uses this exact flow.
Blocking
Replace hardcoded INTEGRATOR_NAME with database lookup
Webhook identifies integrator by Telnyx number and pulls their profile from the database. Required before second integrator onboards.
Blocking
Phase 1Core productNow through mid June 2026
Build Andi AI agent with 14 issue categories
Completed. Built from 52,798 real client messages and 26 years of AV experience. System prompt v4 live.
Connect Telnyx SMS to Andi via Railway webhook
Completed May 28 2026. PostgreSQL logging every message permanently.
Submit Telnyx 10DLC brand and campaign
Brand verified May 28. Campaign CD8XZ8H resubmitted May 30 after 804 failure. restwerks.com live. Pending Telnyx Review.
Telnyx campaign approved
Watch accounts@restwerks.com. Expected 24 to 48 hours from May 30 resubmission.
Assign numbers to campaign and run live SMS test
Assign 952 997 0101 and 952 997 0100. Text as a client would. Confirm Andi responds correctly.
Build ISP outage detection via Downdetector
Andi checks before responding to any internet issue. Covers Mediacom, Xfinity, Spectrum, Midco, USI Fiber, CenturyLink. One session build.
Joe session: DSC and Qolsys keypad navigation
Map exact button sequences for both panel types. Build response branches for common trouble codes.
Set up RestWerks OvrC technician account
Add to Admit One OvrC organization. Enables live device status for connected clients.
Build proactive outreach engine
Automated follow up schedule tied to project completion date. Default cadence: 30 days, 60 days, 90 days, 6 months, annual. Configurable per household.
Build client self service flows
Andi handles history retrieval, ticket status, password retrieval with verification, adding authorized numbers, reporting new equipment. All via SMS.
Build unknown number self identification flow
Andi collects name and address. Matches to household records. Confident match attaches number. Ambiguous match flags integrator. No match creates lead record.
Build ticket notification system
Morning summary at configurable time. Immediate alert for emergencies. Per integrator notification preferences.
Completed June 2 2026. pgvector enabled in Railway PostgreSQL. 403 resolution records processed from iMessage history and service log. Voyage AI voyage-3 embeddings. Top 5 most relevant past resolutions injected into every Andi response. Resolved conversations write back automatically every morning.
Ingest Slack channel history into resolution records
1,026 channels identified. High value channels flagged. Run through same processing pipeline as iMessage data. Adds to the 403 records already embedded.
Review and ingest Freshdesk ticket history
828 structured tickets from December 2022 through May 2026. Review export for resolution data depth before committing to ingestion session.
Research Control4 platform for flow building
Widely used by ProSource members. Control4 CORE has OvrC Pro built in. Dedicated research session before ProSource.
Phase 2Operator layerBuild fast. Before September if possible.
Build integrator portal at restwerks.com
Login protected. Client records, conversations, account and settings. Full operator layer for managing Andi and client households.
Build tech mobile experience
Create client records, upload rack photos, add service notes from the phone. Syncs to portal in real time.
Build PDF parser and Andi recipe builder
Upload sales order PDF. Andi reads it, extracts data, asks follow up questions, generates complete system recipe. Test against real Admit One sales orders.
Build system recipe and line diagram export
PDF system recipe and visual line diagram generated from client record. Exportable for integrator files.
Build WattBox API integration
Direct HTTP API for outlet control. Remote reboots without client touching equipment.
Build photo analysis feature
Client texts a photo of rack, equipment, or error screen. Andi analyzes and responds with specific instructions.
Build password storage feature
Encrypted storage and retrieval via Andi. Verification before sharing back over SMS.
Build brain dump to code pipeline
Andy texts a brain dump. AI rewrites system prompt, commits to GitHub via API, Railway redeploys. All from a text message.
Build proactive outreach scheduling tools in portal
Compose and schedule outbound messages. View scheduled messages, edit templates, add custom touchpoints per household.
Build semi-automated issue intelligence
System flags issue patterns for integrator review before pushing alerts to affected households.
Migrate database to Supabase or Neon
Do at around 20 to 25 integrators. Railway Postgres is fine for beta.
Migrate app hosting to AWS or Render
Railway does not autoscale. Migrate at around 20 to 25 integrators.
Phase 3Full platformYear 2 and beyond
Full Freshdesk and Zendesk replacement
Complete ticket management, technician assignment, reporting, mobile view. Purpose built AV service workflows.
Andi chat widget on restwerks.com
Visitors interact with Andi before signing up. Shows the product in action without a demo call.
RestPress IoT button integration
Soracom button placed in client home. Press opens a conversation with Andi automatically.
Annual contract push
Lock in compounding data advantage. Reduce churn. Move top subscribers to annual pricing.
Home builder vertical
SMS intake, AI triage, ticket creation, escalation routing to trade subcontractors. Second vertical once AV version is proven.
0
GTM tasks complete
1
Live integrators
$299
Monthly price
65
Subscribers to hit goal
NowGet Andi live with Admit OneNow through mid June 2026
Launch restwerks.com
Completed May 30 2026. Live on GitHub Pages with full marketing site and legal pages.
Telnyx campaign approved and SMS test passes
Watch accounts@restwerks.com. Assign 952 997 0101 and 952 997 0100 to campaign. Text as a client would. Confirm Andi responds correctly.
Blocking
Onboard Admit One Systems as first live integrator
Use the real onboarding wizard. $299 per month, $299 onboarding fee. Admit One gets the same experience every future integrator gets.
Confirm pricing with Admit One
$299 per month. $299 onboarding fee. Document the agreement.
Soft launch with Admit One client group
Start small. Watch every conversation closely. Fix anything before opening fully.
Prove itBuild the proof before Tier 1 outreachNow through late June 2026
Log 8 to 10 weeks of real resolution data
Texts resolved vs escalated. Proactive outreach response rate. Upsell opportunities surfaced. This is what you sell against at ProSource.
Capture Andy testimonial
Specific, honest, in his voice. Time saved per week, client reactions, upsell revenue from proactive outreach, what surprised him.
Build demo you can run from your phone
Real text conversation and proactive outreach example. Under 2 minutes. What you show Tier 1 prospects.
Build one page leave behind
Resolution rate, proactive outreach results, upsell revenue generated, states live, subscriber count, Andy quote. One page, no fluff.
Tier 1Launch cohort conversationsLate June through July 2026
Talk to Lance about ProSource preferred vendor path
Start this conversation early. Arrive in Denver with a relationship already in motion, not a cold ask.
Call Electronics Professionals, Lafayette LA
Wedding crew. Warm call, not a pitch. Share the beta data and bring them in.
Call AV Design Consultants, Springdale AR
Wedding crew. Ask for honest feedback on the concept.
Call Sound Effects / Wipliance AZ, Phoenix area
Wedding crew. Two potential locations in Mesa and Scottsdale.
Onboard Fusion Audio + Video, Greenville SC
Tier 1 target. Get them live with enough runway to be a real reference by September.
Onboard Maxicon, Miami FL
Tier 1 target. Florida market adds geographic depth to the September story.
Onboard Digital Installers, Long Beach CA and Austin TX
Tier 1 target. Multiple locations means multiple subscriber counts from one relationship.
Tier 2Affiliate network rolloutJuly through August 2026. Target 15 conversions.
Begin systematic Tier 2 outreach
11 affiliates across WA, ID, WI, CA, CO, MA, AR, TX, UT, NY. Warm network, warm calls.
Follow up on Wipliance, Bellevue WA and Scottsdale AZ
Currently a maybe. Two locations. Worth a second conversation once Tier 1 is live.
ProSourceProSource 1010 and CEDIA ExpoSeptember 1 to 4, 2026 — Denver, CO
★
ProSource 1010 Open House and CEDIA Expo — Denver, CO
Primary launch event. Arrive with real data, live subscribers, and a product that is already incredible.
Arrive with live subscriber count and resolution data
Real numbers from real integrators across multiple states. This is your proof.
Demo Andi recipe builder and proactive outreach
Sales order goes in, complete recipe comes out. Show a proactive follow up example. These are the two moments that close every integrator in the room.
Launch ProSource member early access offer
Specific offer that closes at the event or within 30 days. Scarcity and exclusivity matter in this community.
PRO and Power Fall Conference follow up — Fort Myers, FL
October 26 to 29 2026. Follow up with Denver prospects who did not sign. Come with updated numbers and more live integrators.
Time SensitiveItems with deadlines
Upgrade Railway to Hobby plan
Trial expires June 25 2026. $5 per month. App goes offline if this lapses.
Jun 25
CPA conversation about S-corp election
75 day window from May 13 filing closes around late July 2026. Worth a conversation before that window closes.
Late Jul
Open business bank account
Must be done before any money changes hands. Bring Articles of Organization and EIN. Required for LLC liability protection to hold up.
Before revenue
Set up Stripe payment processing
Must be in place before first paid subscriber. Connect to business bank account.
Before revenue
HousekeepingAccount and infrastructure cleanup
Cancel Twilio
Both support tickets closed May 30 2026. Cancel once Telnyx SMS test passes.
Update all account recovery emails to andy@restwerks.com
Once andy@restwerks.com is confirmed live. Accounts: GoDaddy, restwerks.business@gmail.com, M365. Then set unique passwords on all accounts.
Create billing@restwerks.com distribution list
For invoices and payment confirmations. Needed before first paid subscriber.
Confirm terms of service covers anonymized data use
Must explicitly cover anonymized conversation data for AI model improvement before any paying subscribers onboard.
Set LLC annual renewal reminder
Due December 31 each year. Set a calendar reminder for November.
DocsProject documentation
Major docs cleanup and simplification
Completed May 31 2026. Sub-product names retired. Single pricing model locked in. PK v15, PP v4, PL v3, index.html rebuilt.
Update Vision Strategy doc
Remove RestText, RestTix, RestDash brand names. Remove tier structure. Update pricing to $299 flat. Update proactive outreach to be available to all subscribers.
Update system prompt header from 17 to 26 years
Line 5 of SP_v4 says 17 years. Change to 26.
Update Conversation Flows doc from 17 to 26 years
Line 9 says 17 years of residential AV experience. Change to 26.